Retail concepts by Kiki Lab
Explore key business concepts with Fabrizio Valente, retail consultant and founder of KikiLab.
This lesson explores the key concepts of modern retail, focusing on creating valuable customer experiences, simplifying processes, and the benefits of positioning oneself based on values of respect and support for the environment, local communities, and society. The concepts will be exemplified with numerous case histories from around the world and across all sectors, selected by Kiki Lab's global observatory, and will serve as the basis for reflections on the potential implications for gelato retail channels.
Speaker:
Fabrizio Valente
Founder of KikiLab, the only Italian member of the Ebeltoft Group, an international network of research firms specializing in the retail segment.
Speaker:
Fabrizio Valente
Founder of KikiLab, the only Italian member of the Ebeltoft Group, an international network of research firms specializing in the retail segment.
Program:
• Customers as Guests
• Engaging Concepts
• Easy Journeys
• A Better World
Registration Bonus
By registering for the free recorded lesson, you'll receive a digital PDF copy of the latest edition, the twenty-first, of "Retail Innovation". The book features 50 case histories drawn from the research Kikilab conducts each year with partners around the world.
To watch the video:
Register for the course through this page and access to your private area of gelatouniversity.com to watch the video and download course materials.
For any information or clarification, please contact us at 051 650 5457 or email info@gelatouniversity.com
